The world has changed drastically over the last decade: consumers expect to get exactly what they want, when they want it. More often than not, we expect same week (if not next day) delivery. Why should it be any different for doors or windows?
[What is a lead time?
The lead time is the time between the initiation and completion of a production process. Simply put, this is the time between when you order your doors/windows and when they are successfully delivered.]
Despite consistent growth and popularity in the aluminum door and window industry, manufacturers still struggle to deliver quick lead times. The average lead time within the industry is 4 to 8 weeks.
At Origin, we are renowned for offering the quickest lead times on bi-folding doors and are rolling out the same service for our windows. We believe that long lead times are outdated and completely unnecessary. We offer a “Your lead time, not ours” promise, meaning that if you order windows in our popular colours, you can specify its delivery date. Whether you want it delivered in a day, a week, or a month’s time, we will deliver.
As well as being enormously convenient, getting your doors or windows quickly will save you heaps of hassle. It’s likely that a deposit would be needed to place an order, and waiting 6 to 8 weeks to install those products will have a negative effect on a business’s cash flow. However, due to Origin’s lead times, you can complete the installation and collect the outstanding balance in under a week.
What’s more, waiting longer for your order to arrive can lead to an uncertain building schedule: if you know that your windows will be delivered within a couple of days, you will be able to plan building schedules with much more certainty than if your order was expected to be delivered sometime in the next few months.
So, how do we do it? Well, all of our doors and windows are designed, developed and manufactured in our state-of-the-art factory, which gives us more control over the supply chain than many of our competitors. We pride ourselves on our quality and offer a 20 year guarantee (covering all door components, not just powder-coating). This is what makes Origin unique and why we have so many great customer reviews, for both our products and our customer service.
