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Hi we are Nicky and John Spragg, Owners of Cardiff Windows and Doors Ltd, we want to tell you a little bit about us and our business. We first met in 1989 and married in 1999, next year will be our 20th Wedding Anniversary. John, was in the double glazing industry for over 30 years; manufacturing, installing and surveying, whilst Nicky was in the Financial Services and Utilities Industry; Customer Services and HR most of her career. Work situations changed for both of us and in 2011 Cardiff Windows and Doors Ltd was created. We wanted to put our own spin on double glazing, keep the things we liked and change the things we didn't. We started the business at home in 2011 and in 2015 acquired our business premises in Heath, Cardiff. After extensive renovation and investment by us, we finally opened our office and showroom. We wanted any potential customers to be able to view our range of products before placing an order. When spending this amount of money, you need to be able to see what you are getting because products can vary so much in quality. Both of us were extremely passionate about offering our customers something a bit different to our competitors. We don't employ any sales people, we offer our customers an advisory service and consultation. This is the reason we have become so successful in the last 9 years. We have even written our Business Values to reflect this; Open and Honest, Simplicity, Quality Comes First and finally Our Price is Our Price. At our showroom we have bi-folding doors, sliding doors, residential doors, casement windows. We offer a relaxed service at your pace. It's important that a customer gets what they truly want and if that means waiting a bit longer, we'll still be here.