JavaScript seems to be disabled in your browser. You must have JavaScript enabled in your browser to utilize the functionality of this website.

skip to main content

Origin Doors

Privacy notice (E-commerce)

  1. Scope

    All data subjects (members of the general public) whose personal data is collected, in line with the requirements of the EU GDPR.

  2. Responsibilities
    1. The GDPR Owner is responsible for ensuring that this notice is made available to data subjects prior to Origin Frames Limited collecting/processing their personal data.
    2. All Employees/Staff of Origin Frames Limited who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
  3. Privacy notice
    1. Who are we?

      Origin are the UK’s leading specialist manufacturer of bespoke aluminium Bi-folding Doors and Windows

      Our GDPR Owner/and data protection representatives can be contacted directly here:

      The personal data we would like to collect from/process on you is:

      Personal data type: Contact details
      Source: Through our website

      The personal data we collect will be used for the following purposes:

      • To pass your contact details to a local accredited supplier.
    2. Consent

      By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Origin Frames Limited to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

      You may withdraw consent at any time by contacting our GDPR Owner.

    3. Disclosure

      Origin global will not pass on your personal data to third parties without first obtaining your consent. The following third parties will receive your personal data for the following purpose(s) as part of the processing activities.

      UK based supplier: A local accredited supplier
      Safeguards in place to protect your personal data: GDPR compliance for processing personal data, where Origin Frames Limited remains the Controller of that data
      Retrieve a copy of the safeguards in place here: Please contact our GDPR Owner

    4. Retention period

      Origin Frames Limited will process personal data to complete the order and keep the personal data for the duration of your guarantee.

    5. Your rights as a data subject

      At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

      • Right of access – you have the right to request a copy of the information that we hold about you.
      • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
      • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
      • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
      • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
      • Right to object – you have the right to object to certain types of processing such as direct marketing.
      • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
      • Right to judicial review: in the event that Origin Frames Limited refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

      All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

    6. Complaints

      In the event that you wish to make a complaint about how your personal data is being processed by Origin Frames Limited (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Origin Frames Limited GDPR Owner.

      The details for each of these contacts are:

      Supervisory authority contact details:
      Helpline 0303 123 1113

      GDPR Owner contact details:
      Victoria Brocklesby
      Origin, Stuart House
      Coronation Road
      High Wycombe
      Cressex Business Park
      Buckinghamshire, HP12 3TA
      0808 271 4344

    7. Privacy statement

      Please contact our GDPR Owner for further information.

  4. Online privacy statement

    Personal data

    Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
    "any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

    How we use your information

    This privacy notice tells you how we, Origin Frames Limited, will collect and use your personal data.

    Why does Origin Frames Limited need to collect and store personal data?

    In order for us to provide you a service and warranty we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes Origin Frames Limited may contact you for additional consent.

    Will Origin Frames Limited share my personal data with anyone else?

    We may pass your personal data on to third-party service providers contracted to Origin Frames Limited in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Origin Frames Limited procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

    How will Origin Frames Limited use the personal data it collects about me?

    Origin Frames Limited will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Origin Frames Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

    Under what circumstances will Origin Frames Limited contact me?

    Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

    Can I find out the personal data that the organisation holds about me?

    Origin Frames Limited at your request, can confirm what information we hold about you and how it is processed. If Origin Frames Limited does hold personal data about you, you can request the following information:

    • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
    • Contact details of the data protection officer, where applicable.
    • The purpose of the processing as well as the legal basis for processing.
    • If the processing is based on the legitimate interests of Origin Frames Limited or a third party, information about those interests.
    • The categories of personal data collected, stored and processed.
    • Recipient(s) or categories of recipients that the data is/will be disclosed to.
    • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
    • How long the data will be stored.
    • Details of your rights to correct, erase, restrict or object to such processing.
    • Information about your right to withdraw consent at any time.
    • How to lodge a complaint with the supervisory authority.
    • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
    • The source of personal data if it wasn’t collected directly from you.
    • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

    What forms of ID will I need to provide in order to access this?

    Origin Frames Limited accepts the following forms of ID when information on your personal data is requested:

    Passport, driving licence, birth certificate, utility bill (from last 3 months)

    Contact details of the GDPR Owner:

    Victoria Brocklesby
    Origin, Stuart House
    Coronation Road
    High Wycombe
    Cressex Business Park
    Buckinghamshire, HP12 3TA
    0808 271 4344